Thursday, June 21, 2007

CoolPad: Incredibly Great Customer Service

Just wanted to comment on the incredibly great customer service that we have repeatedly received from Jim MacEachern at RoadTools.

RoadTools makes the Podium CoolPad which we have purchased for all our laptop computers. This is a durable swivel stand that elevates the laptop slightly for better cooling. It works great for keeping a hot laptop computer more comfortably away from your lap.

Jim has helped us repeatedly with free upgrade spare parts for Coolpads that we purchased seven years ago, not even asking for postage! Such great product support deserves commendation.

Wonderful product, uniquely great service – our thanks to Jim!

(P.S. This is not an advertisement and we have no connection with Jim or RoadTools, other than as extremely satisfied customers.)